Frequently Asked Questions

For rings in our Made to Order collection, or for custom rings - yes, that’s what makes your ring unique! If you're in Vancouver, we'll show you stones in person. If you're out of town, we'll send you videos a selection of stones for you to choose from.

For Ready to Ship rings, these rings are sold as they are (free resizing available). If you see a style you like in our Ready to Ship rings but would like it in a different stone, reach out and we can make a custom ring.

Yes, the rings can be as custom as you like! Since each ring is made to order, all styles are customizable. This includes colour, cut, setting, stone size, stone shape, and many more.

Absolutely!

Book a consultation to get started on a custom ring.

For a ring in our Ready to Ship collection, it can ship the next business day. Please allow a week for resizing, if required.

For a Made to Order or custom ring, it generally takes 6-8 weeks for the ring to be ready for shipping. This timeline includes sourcing the perfect gemstone, handcrafting the ring, and express shipping. Good things take time. If you're in a hurry, we may be able to expedite the process for you. Contact us to inquire.

We use natural sapphires, emeralds, and rubies. We do not use lab-grown sapphires, emeralds, or rubies because there is a visible difference between natural and lab-created gemstones.

For diamonds, we use both lab-grown and natural diamonds as there is no visible difference, and sell both depending on which type the customer prefers.

For lab diamonds, Ma Folie is committed to providing only the highest quality and exclusively use DEF colour range (colourless) for the purest, most brilliant appearance. For clarity, only lab diamonds with VS grades (Very Slightly Included) or VVS grades (Very Very Slight Included), ensuring that any inclusions are nearly invisible, even under magnification. This means you get a diamond that combines beauty and quality. Learn more about diamonds and the Four C's. 

We do not use moissanite stones.

On occasion, we may use other gemstones upon request.

For the band, we use 14k gold and 18k gold, in white, yellow or rose gold. We also use platinum upon request.

Our rings are made in a downtown studio in Vancouver, Canada by our experienced goldsmiths who handcraft the rings and set and polish the stones.

Lab diamond centre stones will come with an International Gemological Institute (IGI) report to authenticate the stone. Natural diamond centre stones will come with a Gemological Institute of America (GIA) report to authenticate the stone. Both types of reports will indicate the diamond's quality.

Smaller diamonds used for accent or side stones do not come with reports as these reports do not exist for diamonds in smaller sizes.

Sapphires and other gemstones will not come with a certification as certifications are not common in the gemstone industry. Only a small fraction of sapphires and other gemstones come with a certification and these typically retail for a significant amount, and even then not every premium stone comes with a certification. We assure you that our sapphire and gemstone suppliers are reputable businesses in Canada and only carry quality stones, not the kind used in commercial jewelry.

We only work with well-recognized gemstone and diamond suppliers that ethically source high-quality stones from around the world. Our preferred suppliers are based in Canada followed by the Untied States. Gemstones are sourced from suppliers who have responsible relationships with local miners. 

When you select the specific centre stone that will go into your gemstone ring, we inform you of the country of origin. For example, our sapphires are typically from Australia, Sri Lanka, Madagascar, Tanzania and Montana. Our emeralds are typically from Zambia and rubies from Mozambique. 

We use diamonds that are compliant with the Kimberley Process, as well as Canadian-mined diamonds. We also carry lab-grown diamonds. 

We only make new rings at this time. We do not redesign or reset existing rings that were not made by us.

Unfortunately, we’re unable to accommodate the use of personal or heirloom stones or materials in your custom ring, including gold. We are a full-service shop, including sourcing gemstones, diamonds, and materials.

Lab diamond rings start around $5,000 CAD for a 1-carat solitaire. Natural diamond rings start around $10,000 CAD for a 1-carat solitaire.

Sapphire rings start around $6,000 CAD. We only use natural sapphires.

Pricing is dependent on the style, as well as the stone's colour, shape, quality, and size.

Generally lab diamonds are more affordable than natural sapphires with the exception of lab coloured diamonds.

A healthy budget for most clients is between $5,000 to $10,000 CAD to ensure they can create their dream engagement ring. Natural diamond rings will likely require a higher budget.

To help us find the perfect stones for you, we charge a $200+tax sourcing fee. Since we take many hours and incur costs to carefully curate options that match your criteria, this fee is non-refundable — but don’t worry! If you decide to move forward with us after selecting your stone, the full $200 amount will go toward your ring purchase. We’re excited to help you find something truly special!

The sourcing stage typically happens after your first consultation. There is no fee for your first consultation unless we're sourcing specific stones for you to see at that meeting.

Yes! We make wedding bands for all genders. If you're looking for a wedding band to fit your engagement ring, we make these to order to ensure the perfect fit.