Frequently Asked Questions

For rings in our Made to Order collection, or for custom rings - yes, that’s what makes your ring unique. We will email you a selection of pictures and videos of centre stones for you to choose from.

For Ready to Ship rings, these rings are final. If you see a style you like in our Ready to Ship rings but would like it in a different stone, reach out and we can make a custom ring.

Yes, the rings can be as custom as you like. Since each ring is made to order, all styles are customizable. This includes colour, cut, setting, stone size, stone shape, and many more.

Yes, we do. There is no service fee to create a fully custom order. You only pay for the ring you design. Buy now, pay later option is available.

Book a consultation to get started on a custom ring.

For a ring in our Ready to Ship collection, it can ship the next business day. Please allow a week for resizing, if required.

For a Made to Order or custom ring, it generally takes 6-8 weeks for the ring to be ready for shipping. This timeline includes sourcing the perfect gemstone, handcrafting the ring, and express shipping. Good things take time. If you're in a hurry, we may be able to expedite the process for you. Contact us to inquire.

Yes! While we specialize in sapphires and other gemstones, we love a diamond ring. Reach out to us for a custom quote if you’d like a diamond as your centrepiece. We source both natural and lab diamonds. All diamonds and gemstones are ethically sourced.

We use natural sapphires, emeralds, and rubies. We do not use lab-grown sapphires, emeralds, or rubies.

We use lab-grown diamonds and natural diamonds. Ma Folie is committed to providing only the highest quality lab-created diamonds and exclusively use diamonds in the DEF colour range (colourless) for the purest, most brilliant appearance. For clarity, only diamonds with VS grades (Very Slightly Included) or better, ensuring that any inclusions are nearly invisible, even under magnification. This means you get a diamond that combines beauty and quality. Learn more about diamonds and the Four C's. 

We do not use moissanite stones.

On occasion, we may use other gemstones upon request.

For the band, we use 14k gold, 18k gold, and platinum.

Our rings are made in a downtown studio in Vancouver, Canada by our experienced goldsmiths who handcraft the rings and set and polish the stones.

We only work with well-recognized gemstone and diamond suppliers that ethically source high-quality stones from around the world. Our preferred suppliers are based in Canada followed by the Untied States. Gemstones are sourced from suppliers who have responsible relationships with local miners. 

When you select the specific centre stone that will go into your gemstone ring, we inform you of the country of origin. For example, our sapphires are typically from Australia, Sri Lanka, Madagascar, Tanzania and Montana. Our emeralds are typically from Zambia and rubies from Mozambique. 

We use diamonds that are compliant with the Kimberley Process, as well as Canadian-mined diamonds. We also carry lab-grown diamonds. 

Unfortunately, we’re unable to accommodate the use of personal or heirloom stones or materials in your custom ring, including gold. We are a full-service shop, including sourcing gemstones, diamonds, and materials.

Pricing is dependent on the style, as well as the quality, colour, cut/shape, and size of the stones.

For example, white sapphires are typically the most affordable of the sapphires, while teal sapphires are the most valuable of the sapphires due to their high demand. Pinks, blues, and greens, and other colours land somewhere in between.

For sapphire rings, pricing starts around $4,000 CAD.

For lab diamond rings, pricing starts around $3,000 CAD for a 1-carat round DEF VS quality diamond ring.

For natural diamonds, pricing varies. Reach out to inquire.